Hands-on Experience
A timeline focused on DevOps, operations, production support, and the work that keeps systems reliable in real environments.
PLN Icon Plus
DevOps Engineer
- Handle day-to-day DevOps work across monitoring, deployment, troubleshooting, and production support.
- Monitor systems and applications to keep services stable and catch issues earlier.
- Support deployment and release processes across development, staging, and production environments.
- Work with related teams to resolve incidents, improve workflows, and reduce recurring operational friction.
- Use automation and observability tools to improve visibility and cut down repetitive manual work.
PT Graha Informatika Nusantara (Gratika)
L2 Operation & Maintenance Telco Solution
- Maintained the availability and performance of a nationwide recharging platform with high transaction volume.
- Supported implementation cycles including SIT, UAT, regression, FUT, and go-live activities.
- Worked with internal teams and vendors to resolve incidents and keep the platform stable.
- Delivered more than 15 priority use cases in the Personalization Engine for business initiatives and campaigns.
PT Graha Informatika Nusantara (Gratika)
L1 Operation & Maintenance Telco Solution
- Handled monitoring and preventive maintenance for recharging platform systems.
- Investigated incidents and user complaints related to platform performance and service stability.
- Prepared health reports and error logs to improve visibility and speed up response quality.
- Built shell scripts to automate recurring monitoring tasks and reduce manual effort.